Dear Valued Customers

The Sweetest Vitamins we are happy to offer you the most beautiful and fresh cake designs. We have adopted the principle of showing maximum care in every step of your order process and we carry out our delivery process with the same meticulousness. You can find detailed information about our delivery conditions below.

Design Time and Delivery Process

Each cake is prepared with great effort and meticulousness, completely personalized. For this reason, the duration of our cake designs may vary according to the order and the preparation process 1 to 50 days can take up to two hours. The complexity of the cake you order, design details and customizations may affect this time. We kindly ask you to take this into consideration when placing your order.

Order Confirmation

Once your order is received, our team will conduct a detailed review and start the design process. Our customer representative will contact you about the accuracy of all your orders, your design expectations and delivery dates. After the approval process, the order starts to be prepared.

Delivery Time and Terms

Our deliveries are made according to the delivery date determined from the order confirmation. Delivery time may vary depending on your location in addition to the preparation process of the product. Please make sure that your delivery address is entered correctly and completely in order for your order to reach you on the date you specified.

Delivery Vehicles

All our cakes are prepared with the aim of maintaining their freshness and quality standards. special vehicles with cold cabinets and transported by truck. These vehicles ensure that our cakes remain at the appropriate temperature throughout the journey and reach you without spoiling. Thus, your cake will maintain its freshness and flavor until you receive it.

Delivery Zones

Currently, our delivery service is limited to certain regions. We also deliver to the surrounding provinces, especially Istanbul. You can contact our customer representative before ordering to get more information about the regions that can be delivered.

Delivery Hours

Our deliveries are made every weekday and Saturdays at certain time periods. In order for your deliveries to be made on time, we kindly ask you to be within the time range specified during the order. Otherwise, the delivery may be delayed or may need to be rescheduled.

Special Occasions and Fast Delivery

For orders for special occasions (weddings, birthdays, anniversaries, etc.), we recommend ordering as early as possible so that delivery can be made on time. For our customers who request fast delivery, fast delivery options are also available for an additional fee. You can get information about fast delivery options and pricing from our customer representative.

Delivery Charges

Delivery charges vary depending on the region where the order will be delivered. While a standard fee is applied for in-city deliveries, mileage-based charges are applied for out-of-town deliveries. The total price presented to you at the order stage will include the delivery fee.

Things to Consider During Delivery

Please check your package at the time of delivery to ensure that your cake is delivered properly and completely. In case of any problems, please notify the delivery person and contact us immediately. Any damage that may occur to the products during delivery is within our responsibility and will be resolved as soon as possible.

Cancellation and Change Conditions

You can cancel or change your orders at least 7 business days before the delivery date. Requests for changes in our customized cakes will be evaluated according to the stage of cake making and will be implemented if possible. It will be sufficient to contact us for your cancellation and change requests.

The Sweetest Vitamins we strive to offer you the most reliable and high quality delivery process. In order to receive our cake designs in the freshest and safest way, we kindly ask you to pay attention to the conditions mentioned above, and we are proud to be with you on your happy days.

With love The Sweetest Vitamins